Sales Assistance

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Answer within 24 Hours (excluding weekends).

Find quick answers to your questions below or email us if you are looking for something specific.


A: Click order status on the bottom under the information header. On the next page provide your email address and order number to obtain status.

A: Most of our orders are being processed within our standard 1-2 business day processing time, however, some orders may experience slightly longer than normal processing times. Rest assured we are processing all orders as quickly as possible and we will automatically notify you via email with any status updates. Check your order status from within your account’s Order History for more information or by clicking order status on the bottom under the information header.

A: Please check our Return Policy by clicking return policy under the policies header.

A: The only shipping option selectable while ordering via our online shopping cart is UPS ground. For other shipping methods or options please e-mail us. Please allow total delivery time of 3-10 business days for UPS Ground. Once the order is shipped we will provide you with a UPS tracking number to track your package.

Corporate / Government / Educational Sales

A: Please call/email us for further information.

A: Please give us a call or email us and our dedicated team will address your specific item requests.

Voltage Transformers and Adaptors

A: It depends on what you want to convert and how much watts it uses. For best recommendation please e-mail us and describe the product you will like to use with.

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